Shipping policy is a document that contain the detail and procedure of shipping of product, and It is important for managing the expectations of any customer:
- It enable the buyer to know the exact cost of the shipping and delivery of their purchased product.
- Shipping policy also contain the time frame of product to be delivered at the buyer chosen destination.
- Shipping policy also allow buyer’s to select between the speed of delivery such as Normal, Fast, Special or recorded.
Productoo want to make sure our visitor know their shipping policy of the product before they commit to the purchase of the product, and some cases visitor should know the shipping detail before the checkout process, and we strongly advise and recommend our merchants/ store/ seller to clearly display shipping detail of the product.
It is customer’s right to know the shipping detail before they finalise the purchase, every shipping policy should suit and satisfy the customer.